Blue Lobster Ltd. Information

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About Us Blue Lobster Ltd (owner of ukart-online.co.uk) aims to achieve complete customer satisfaction. If you would like to contact us for any reasons please email us at info@ukart-online.co.uk or call us on 01923 228503.

Making A Purchase Making a purchase could not be easier. Just browse through our online gallery, click on the "Add to Cart" button under the picture you wish to purchase and follow the on-screen instructions.

When ordering online we can accept most major credit cards; VISA, MASTERCARD, SWITCH, DELTA, JCB, and SOLO. If you wish to pay by cheque or bankers draft, please call us on 01923 228503.

Shipping And Handling All UK Mainland addresses are FREE of charge. For Overseas, please email us your details at info@ukart-online.co.uk and we will quote on an individual basis.

Delivery Schedule All UK Mainland addresses are FREE of charge. For Overseas, please email us your details at info@ukart-online.co.uk and we will quote on an individual basis.

Back Orders If for some reason we are unable to fulfil your order staright away we will email you with an expected delivery time. If this is not satisfactory we will refund your money immediately.

Tax Charges For orders made from the UK or the European Union, 17.5% VAT is applied.

Credit Card Security All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

We use WorldPay for all of our online payment transactions who use the very latest in security standard.

Guarantee All purchases are non-exchangeable and non-refundable, except if the goods are damaged in transit. If unfortunately, the goods are damaged, please contact us straight away and we will dispatch a replacement immediately. Please also ensure you keep the damaged packaging so we can take redness with the courier company.

Reaching Us If you would like to discuss a particular project or require further information please contact us by: -

email at info@ukart-online.co.uk

telephone on 01923 228503

writing to Blue Lobster Ltd, Unit 5, Sandown Industrial Estate, Sandown Road, Watford, Hertfordshire WD24 7UB, United Kingdom.

Privacy Policy Our secure software encrypts all your personal information including Name, Address, and Credit Card details. We adhere to the rules of the Data Protection Act 1998.